Shipping & Returns

Shipping

We offer a 24 hour delivery guarantee if the order is placed on a working day. Orders received before 10:30am will be dispatched the same day.


Location Estimated Delivery Time
Sydney CBD 1 working day
N.S.W 1 working day
Melbourne Metro areas 1 working day
Victoria Country 1-3 working days
Brisbane Metro areas 1 working day
QLD 1-3 working days
Adelaide Metro areas 1-2 working day
S.A 2-3 working days
W.A 3-4 working days
Northern Territory 3-4 working days
Tasmania 3-4 working days

If you require faster delivery, we could make this happen as we have resellers all around Australia. Please contact us directly for further detail.

We work with various courier companies; Fastways, Couriers Please, Australian Express Post, Direct Courier, Australian Eparcel, which ensures the fastest delivery to your area is met.

Please ensure that there will be someone their at the time of the delivery, otherwise you will need to arrange a different delivery time with the courier who will leave a notice within 48 hours

SHIPPING COSTS can be found when the check out page has been reached

Returns

If you wish to cancel your order, please call immediately. If this product has yet not been dispatched you will be given a full refund, handling fees may incur.

Goods being returned to our warehouse in some cases may be picked up by a courier arranged by us otherwise must be sent on a freight paid basis. It is the customers responsibility to ensure they have a proof of delivery in case your goods go missing in transit. In the case of faulty goods being returned just keep a record of the cost so that we can re-imbursue you.

If there are faulty goods, please contact to which you will need to pack the goods and send them to us. Once we have received the goods we will then evaluate them to verify the fault or the condition and contact you to advise the result.

If the product has been refilled or tampered with in any way, the credit will be rejected.

Please ensure that all cartridges must be sealed and secured to ensure they do not leak or get lost in transit

Once your goods have been returned and a credit approved you can either request a refund or replacement.